Policy version: 2026-09-17-v5
VocaRoom Legal & Safety
Clear policies. Safer conversations.
Learn how VocaRoom handles privacy, service rules, reporting, blocking and safer chat experiences.
Legal documents
Available in Chinese and EnglishHow VocaRoom handles data, short-term message delivery cache, local chat history and translation services.
→ Terms of ServiceRules for using VocaRoom, user responsibilities, service limitations and acceptable use.
→ Chat Safety RulesReporting, blocking, leaving chats and practical guidance for safer cross-language conversations.
→Learn how to request a refund, how credits are held during review, and how cancellation and refund updates work.
→Referral campaign informationCheck qualifying activity, completion deadlines, reward places and one-time campaign rules.
→Data requests and contactLearn how to request access, correction or deletion, and which records may need to be retained.
→Privacy at a glance
Quick summary — the full Privacy Policy controls.Chat history is kept on your Android device unless you delete it or uninstall the app.
Server message caches become eligible for scheduled cleanup after about 24–72 hours. Purchase and other records have different retention rules.
Text may be processed by Google for translation or language detection, including draft checks before sending.
Reporting, blocking and leaving are supported; safety checks happen before translation and quota deduction.
Built for safer conversations
VocaRoom includes reporting, blocking and leaving controls. Machine translation can be imperfect, so important or high-risk information should be independently verified.